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Cisco’s three developments to transform customer experience with contact centers

The world’s best brands earn customer loyalty over years, even decades – only to lose it in a few seconds if the customer experience is not stellar. While customer needs …

F5’s NGINX Controller enhanced with configuration API, self-service, and app-centric capabilities

F5 Networks introduced NGINX Controller 3.0, a cloud-native application delivery solution to help organizations increase business agility, mitigate risk, and enhance their …

Cisco adds AI-powered voice intelligence capabilities to Webex Meetings

Would you like to have better, more engaged meetings? Cisco announced innovations to do just that—using only your voice. Cisco is introducing new AI-powered voice intelligence …

Cequence CQ botDefense now available on AWS Marketplace as a SaaS

Cequence Security announced that its Application Security Platform (ASP) with CQ botDefense is now available as a Software-as-a-Service (SaaS) offering hosted on Amazon Web …

ADVA’s FSP 3000 and FSP 150 platforms to play pivotal role in the OPENQKD project

ADVA announced that its FSP 3000 and FSP 150 platforms will play a pivotal role in the OPENQKD project. Leveraging its ConnectGuard technology, ADVA will provide optical and …

Björn Lidefelt joins HID Global as CEO

HID Global, a worldwide leader in trusted identity solutions, announces Björn Lidefelt has been named President and CEO. Björn joins the company after serving as Chief …

Trustmark appoints Britt Lindley as its new CISO

Trustmark Mutual Holding Company, a national employee benefits provider, has selected Britt Lindley as its new Chief Information Security Officer (CISO). Bradley Bodell, Chief …

Security Compass enables CSPs to set up and develop their FedRAMP initiatives

Security Compass, a software security company that provides organizations with technology to make software secure, has introduced feature enhancements to SD Elements that …

Cisco’s first Cybersecurity Co-Innovation Center in Europe opens in Milan

Cisco‘s first Cybersecurity Co-Innovation Center in Europe opened its doors in Milan at the Leonardo da Vinci Science and Technology Museum. The center was inaugurated …

Cybraics partners with AVANT to expand reach of its AI-backed threat detection services

Cybersecurity and analytics firm Cybraics announced a partnership with AVANT, an IT decision-making platform for next-generation technologies, further expanding the reach of …

Alfresco and Tech Mahindra collaborate on four jointly-developed insurance solutions

Alfresco Software, an open source content, process and governance software company, and Tech Mahindra, a leading provider of digital transformation, consulting and …

SecureLink announces distribution partnership with ShiftLeft for GCC and Egypt

SecureLink, a risk advisory firm based in Dubai and part of the StarLink group, the region’s “True” Value-Added-Distributor (VAD), announced signing a distribution partnership …

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