Using Authy? Beware of impending phishing attempts
Do you use Authy for your multi-factor authentication needs? If you do, you should keep an eye out for phishing attempts, as well as implement defenses against SIM swapping …
Twilio partners with Frame AI to uplevel contact center experiences with AI
Twilio and Frame AI announced a partnership to leverage AI to enhance customer engagement delivered within Twilio Flex. With the help of Frame AI’s platform, Twilio Flex (the …
Consumer skepticism is the biggest barrier to AI-driven personalization
Businesses worldwide are eagerly embracing the potential for AI to provide personalized customer experiences, but customers remain cynical, according to Twilio. This year’s …
0ktapus: Twilio, Cloudflare phishers targeted 130+ organizations
Group-IB has discovered that the recently disclosed phishing attacks on the employees of Twilio and Cloudflare were part of the massive phishing campaign that resulted in …
1,900 Signal users exposed following Twilio breach
The attacker behind the recent Twilio data breach may have accessed phone numbers and SMS registration codes for 1,900 users of the popular secure messaging app Signal. …
Twilio confirms data breach after its employees got phished
Cloud communications company Twilio has announced that some of it employees have been phished and that the attackers used the stolen credentials to gain access to some …
Twilio hires Joyce Kim as CMO
Twilio announced Joyce Kim will be joining the company as Chief Marketing Officer, reporting to President of Revenue, Elena Donio. As Chief Marketing Officer, Kim will lead …
Twilio hires Reeny Sondhi as CDO and Amy Holcroft as CPO
Twilio announced two new hires. Reeny Sondhi joined the company as Chief Digital Officer, and Amy Holcroft joined the company as Chief Privacy Officer. Both roles are new to …
Lightspin adds four executive members to its Advisory Board and Board of Directors
Lightspin announced the addition of four strategic executive members to its advisory board and board of directors: Guarav Kumar, Srinath Kuruvadi, Steve Pugh, and Ron Zoran. …
ServiceNow Messaging Service enables two‑way conversations between businesses and customers
ServiceNow announced ServiceNow Messaging Service to help organizations drive better service experiences from issue to resolution. Leveraging the Twilio platform, ServiceNow …
CPaaS market to exceed $5 billion in 2021
Data from Synergy Research Group shows the CPaaS market continues to demonstrate strong market growth. This momentum provides a solid foundation for increased development of …
Amazon MemoryDB for Redis: Fast performance with sub-millisecond latency and high durability
Amazon Web Services announced the general availability of Amazon MemoryDB for Redis, a fully managed, Redis-compatible, in-memory database. Amazon MemoryDB for Redis enables …