PCI Pal and Zoom join forces to secure payment process for customers
PCI Pal has joined forces with Zoom Video Communications to deliver an improved customer experience through the integration of PCI Pal Agent Assist and Digital Payments …
As legislation evolves, businesses need a firm understanding of secure payment options
Despite the constant evolution of the financial landscape, consumers are still prioritizing a seamless and safe payment journey above all else, according to PCI Pal. New …
PCI Pal partners with Teleperformance to protect expanding payment methods for customers
PCI Pal announced a partnership with Teleperformance Limited, a global leader in omnichannel customer care solutions and integrated digital business services. Teleperformance …
PCI Pal collaborates with Odigo to offer secure payment solutions for customers
PCI Pal announced a mutual partnership with Contact Center as a Service (CCaaS) solutions provider, Odigo. Following the launch of the new Odigo Connect Marketplace, which …
PCI Pal collaborates with Five9 to provide secure payments for customers
PCI Pal announces it has joined the Five9 CX Marketplace as an approved Secure Payments partner. The PCI Pal solution has been accredited and listed on the Five9 CX …
Mufti Monim joins PCI Pal as CTO
PCI Pal announced the appointment of Mufti Monim as Chief Technology Officer to direct the strategic technical vision for the company. Mufti joins PCI Pal from Deko, the …
PCI Pal and Oracle collaborate to add security and compliance options for CNP payments
PCI Pal announced a new collaboration with Oracle to offer its contact center customers additional security and compliance options for Cardholder Not Present (CNP) payments. …
Speech Recognition capability provides added secure payment option for PCI Pal customers
PCI Pal announced the addition of Speech Recognition capability for both its Agent Assist and IVR Payment solutions. With this new feature, PCI Pal users now have the option …
PCI Pal forms Advisory Committee, confirms Neira Jones as inaugural member
PCI Pal has announced the formation of the company’s first Advisory Committee. The objective of the PCI Pal Advisory Committee, and role of each member, is to provide …
PCI Pal’s Agent Assist solution is now compliant with key Avaya Contact Center solutions
PCI Pal, the global provider of secure payment solutions, announced that its Agent Assist solution is now compliant with key Avaya Contact Center solutions, enabling …
PCI Pal Rapid Remote: Enabling orgs to quickly handle payments even when working remotely
PCI Pal, the global provider of secure payment solutions, announces it has launched a rapid deployment version of its payment services. PCI Pal Rapid Remote delivers PCI …
PCI Pal Digital offers security for payments across digital engagement channels
PCI Pal, the secure payments provider, announced the launch of PCI Pal Digital. Combined with its existing Agent Assist and IVR payment solutions, PCI Pal Digital will enable …