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Eckoh acquires Syntec to enhance its security solutions and accelerate cloud growth
Eckoh has completed its acquisition of Syntec, a UK-based company specializing in secure payment solutions for Contact Centers, for £31m ($41m). The acquisition will bolster …
Things that are easy to miss in the race towards hybrid working and the cloud
The mega-trend towards hybrid working and cloud migration seems unstoppable. But customer service organizations could find their wheels come off if they fail to address a …